In many cases, the most cost-effective solution for our client's data capture needs is traditional key and verify data entry services. Through systems developed over the past 30 years, élan is able to guarantee our clients an accuracy rate of 99.9% for all keyed and verified data. élan's policy on total verification of data and commitment to a 99.9% accuracy rate has been the most important factor in establishing our credibility with our clients. élan Data Makers' approach to staff management is unique in our industry. Our philosophy is to employ a core staff of permanent data entry personnel who are able to process the repetitive work load and supplement these resources with temporary staff for peak periods and to meet strict deadlines. We are able to manage our staff and work load in this manner via our Personnel Services Division. This division's mandate is to supply our clients with skilled data processing personnel at their location on a temporary basis. In addition, they are responsible for staffing our data centres with the data entry and operations staff required to complete all scheduled applications. élan's Personnel Services Division is constantly recruiting, testing and evaluating experienced data entry personnel. At any time they are able to supply our clients and our data centres with skilled operators. Work periods greater than seven hours are of no consequence to élan as we currently operate our data centre on a two-shift per day basis. A third shift, 11:00 P.M. to 7:00 A.M., is available for special projects. Operations personnel are trained on all applications so that as a shift finishes, the next shift continues with the same work-load. In the unusual event that overtime is required, the cost of time and one half wages is absorbed by élan and is not passed on to our clients. We currently provide twenty-four (24) hour services for most of our clients and same day service for sensitive applications.    HOME  introduction  experience  locations  élan data makers  élan personnel  feedback